hubble contacts erfahrungen
Canceling the subscription is very difficult. They lure you in with a free trial pair, and then charge you 33 dollars for the next month. According to their website, the creators of Hubble Contacts wanted to know why it was so difficult to find affordable contact lenses. 5 stars! The customer service is awful, they can't be bothered, shout at you, hang up (repeatedly), it will take over 2 hours for them to send a label for return. We value your privacy. And I am told they have 2 separate subscriptions for me since I have one back in 2019 (which was canceled on early 2020 and I was my charged and did not receive any contacts for over 6 months) but now the customer service rep tells me I'm being charged for BOTH subscriptions at once they the 2019 subscription was never canceled. The lenses are also great quality, my eyes stay hydrated for the whole day. This company is not yet authorized. Good Lens and good value so far... keep it up! Review of Hubble Contact Lenses -Pros & Cons -First Impressions. You should provide shipping proof with tracking number automatically, instead of having us to contact someone, then be turned away by an agent that don't care. We value your privacy. The subscription wasn't canceled and I was charged yet again. help@hubblecontacts.com. About 4 months ago my Hubble order did not show up. How it works. Would it be more convenient to be able to cancel online? I don’t blame them, it is after all a business. I had only just recieved the trial boxes before I was charged for the first months subscription and hadn't had the chance to try them yet. After canceling the subscription they are taking money but they don't send products. Is so great to put a fresh pair of contacts in every day. I tried a trial pair of contacts from Hubble. First, let me address some of the claims/concerns I have seen regarding Hubble’s “material”. Our content is intended to be used for general information purposes only. Hubble Contacts sends you 2 boxes of 30 contact lenses every month. ConsumerAffairs is not a government agency. Our lenses are designed to provide sharp vision and all-day comfort. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Hubble Contacts ranks 9th among Contact Lenses sites. The contacts were all right. Additionally, Hubble’s contacts are fitted for a base curve of 8.6 and a diameter of 14.2. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Also regarding the shipping, understanding the new reality with COVID and mailing problems, maybe you should consider changing your shipping methods. ? Complete BULLS#*T, Products used:I will be using 1800 contacts from now. Hubble Contacts is an American-based brand distributing Taiwan-manufactured contact lenses through an e-commerce subscription model. I have had approximately 10 different optometrists in several different cities as I’ve moved around in life. We'd love to hear from you. Get buying tips about Glasses Online delivered to your inbox. Lol. They are SO comfortable compared to my old ones. I appreciate the convenience of this company! Hubble lenses are made from high-grade methafilcon A hydrogel material. I’m not playing around with my eye health. My job requires me to wear contacts over glasses and pretty much guarantees that a pair will be destroyed with powder and gunk within a few days. Hubble Contacts have been great for me. They also come out really well, whereas monthlies tended to feel super-glued to my eyes. I had to order from another provider so have paid twice for lenses this month. Hubble makes ordering contacts easy and stress-free. Hubble is the new name in the market when we talk about the lenses but in a short span of time, they made their name in the market with the right quality. So let’s ask the obvious questions: Why are the lenses so cheap? Mine came in 15, Products used:I used the 30 day trial pack. Yes. 55 likes. I am happy to avoid going to my optometrist because they, in my opinion, can be the real crooks. We're so happy to hear that you love our service and that it works for your needs :) If at any point you need our help please don't hesitate to reach out to us at help@hubblecontacts.com with the subject line "Attn: ConsumerAffairs.". We use cookies for analytics, personalization, and ads. Hubble provides contact lenses which are disposable, and hence one gets to wear a fresh pair every single day. They demand you call their customer service rather than a simple cancelation via their website or through email. $1 Hubble box. I have never been over billed nor have I had a package lost. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. So, not much improvement with them on vs off. The only other explanation is I received a really bad batch (cause, hey, they are “free”). This will fit most cases of near- or farsightedness, but it won’t correct astigmatism. This option is also very easy. The Background of Hubble Contacts. I wear Air Optix and was looking for a good alternative when I stumbled upon their trial. I did not have any issues with cancellation as I did it straight away. I ordered the trials and I had to call them to stop my full order from going through before I even GOT my trials. We're so happy to hear that you're satisfied with the quality of our lenses and service. Are they just as good as Acuvue, B&L, etc. +$80 bucks for a less than mediocre contact. MONTHS later they took money out of my account, out of the blue, when I didn't even have any money in that account, causing it to go into the negative. I typically am able to skip a month a couple times a year if I have been wearing my glasses often. So you are stuck waiting ages for lenses you don't want to arrive. Called and was never able to get through. This means that every box (30 pack) of Hubble Contacts essentially costs $15. START FOR $1. Wow thank you so much for your thorough review! the only complaint that I have is sometimes they get my prescription wrong and also I would love to be able to see different colors as far as what color contact I was like and also sometimes they send more than what I ordered and I get charged for extra but I do have to say I use them but it does kind of. A page created to warn people that Hubble contacts / vision path Inc is a scam. Great if you love cutting corners and getting scammed. That means my super expensive, monthly contacts were dry and itchy by the third day. Contact Hubble Contacts customer service. But I guess some people need an iPhone 12 pro max when an iPhone 7 still runs the same iOS. These got to me in like 5 days which seems like pretty average shipping time to me. They never sent a confirmation or tracking number. This is meant to fit “most eyes”, but does not properly fit all – and wearing the wrong diameter or base curve will increase your chances of … Quality has been great; very comfortable and clear packaging. Anyway, if your eye requires a gas permeable lens, you would be prescribed the specific gas permeable option. They always try to upsale me, never offer me options in the contacts they suggest (often recommending whatever a sales rep wants them to prescribe, it seems) and then try to get me to buy an expensive pair of frames and lenses each time when I don’t need new glasses. The service i found to be very good so far. Thanks for the heads up. The price for Hubble daily contacts is $33 per month for 60 contact lenses (30 pairs), plus a $3 shipping fee. I did not like them. Not only that, but pretty sure anybody could go on there without a real prescription and they will send out contacts. I feel like Hubble has been very transparent in their policies and procedures and are on par with most any online subscription service (I’ve tried them all). Just reach out to our Customer Happiness Team and we will make it … But if I have ever had any issues their customer service team is always easy to get in touch with and has great customer service. Once i tried them, I did not like them. Therefore, they’re designed to fit a large range of contact lens wearers. You can cancel or modify the frequency of your subscription by contacting the company. Email. Unsubscribe at any time. They are daily disposables and as long as I change them out and throw them away at bedtime, I have zero issues with irritation or dryness. This brand aids those experiencing no or mild astigmatism (blurred vision) and is available for essentially all ages, including teens, so long as patients have a valid prescription. I’ve been out of work for 2 weeks now, trying to cure eye ulcers. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation. Sign up to receive our free weekly newsletter. Hubble also provides contact lenses at an extremely affordable price range, and the lenses cost as low as $1 per day. FAQ. They'll keep charging you even after you try and cancel. So, it’s like the pot calling the kettle black when I see optometrists “not recommending” services like Hubble. Share. Um eine volle Rückerstattung zu erhalten, kannst du deine Hubble Kontaktlinsen innerhalb von 28 Tagen nach Erhalt an uns zurücksenden. I canceled my subscription weeks ago and today I am charged twice and I am being told they wont refund it. I am willing to risk having to make a phone call and be put on hold for a moment in order to avoid having to sit in a waiting room at my optometrist’s office. They come in the mail. I have very slight astigmatism in my right eye but have never required a special lens. This is because they are me a from an out dated material, that will not let enough oxygen to your eye. Thanks so much for your wonderful review! They are telling me that they are sending contact lenses for 1 dollar. Moral of the story, I regret even starting a subscription with Hubble contacts. How do I know I can trust these reviews about Hubble Contacts? It is great to expect them without having to place an order after realizing you are out of contacts in just a few days. My contacts always arrive on time and I am always satisfied. I've worn contacts most of my adult life and have literally never had an issue with dry eyes, but these contacts make my eyes dry and itchy and I can't wear them longer than an hour or two before it becomes intolerable, my eyes get all red and watery and I start getting a headache. DISCLAIMER: I am posting this review as part of a promotion where I will receive a benefit in exchange for my honest review. amber August 11, 2020 at 8:05 am Reply. I love getting my contacts sent straight to my door and I can easily pause delivery when I need to. But, phone cancellation is common with subscriptions (I had to phone cancel a monthly subscription clothing box and even had to phone cancel my Experian account and my New York Times account). If you have significant astigmatism, you will require a different type of lens. Hubble Contacts is a scam. Contact. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. See reviews below to learn more or submit your own review. Der äußere Versandkarton muss für eine Rückerstattung ungeöffnet sein, da wir die Intaktheit der Linsen nach dem Öffnen des äußeren Versandkartons nicht mehr gewährleisten können. Tried to cancel after lasik. There is not enough time for the trial before they take money for the first subscription. To make matters even better, I told them I don't even want them shipped to my house because I will not wear them, yet they won't have them canceled and taken back. quiz and get. I email them about every 3 days and they just keep telling me different things. Shipping. Hubble offers direct-to-customer contacts at a fraction of the price of the popular brands and they even have a network of eye doctors that fit their lenses. They also had a disclaimer that some shipments are slowed due to COVID. Shine, an FDA-approved contact lens manufacturer with more than twent… I am a happy customer and will continue to wear Hubble lenses as long as they are a thing. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I, personally, do not oxygenate my eyeballs all night. Then I got them and the first day, they were uncomfortable. Hubble contacts are made with a material called Methafilcon A by Shine Optical Co. Essentially, the lenses only come in one shape and size and the material they’re made from is outdated. Hubble has made a commitment to sustainability by making both the lens packs and boxes recyclable. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The person I have been dealing with states they have a second account for me. I love the convenience of having them automatically delivered but, I wish I could get them less frequently. I am a plumber by profession so it works in my favor to dispose daily (bacteria, dirt, dust, and sewage in general doesn’t sound like a good idea for multiple day use of lenses), so they are perfect for me. At this point in time we have cancelled your subscription upon request. And I have not gotten any type of response. I love convenience of getting the shipped to door. And have recommended them to other people. Ok, fine with me. Great quality contact lenses for a great price, Cancel unless you want to be charged $39 per eye monthly, Watch your account - they take your money, AWFUL- WONT STOP TELLING EVERYONE BEFORE ITS TOO LATE. I plan to be a Customer for as long as I wear contacts. We're so happy to hear how much you like the lenses :) It's also great to hear that our team was able to help you out when you needed it. Stay safe with our COVID-19 guide. Subscriptions. In the end I was charged automatically because I didn't pay attention to the cancel date. I did the $1 for the first month. I was initially happy with my subscription with Hubble; I moved from NYC to Northern VA last year. I signed up for a free trial. Thanks SO much for Great Quality Contact at a Great Price! They weren't particularly great for any reason but they were my prescription. The affordable daily contact lens. YES they are capable of taking money out of your account unauthorized, Really difficult. Not only are the contacts GREAT, good fit, comfortable, correct prescription, but also the customer service has been SPOT ON! If you need any help with anything you can reach out to us at help@hubblecontacts.com with the subject line "Attn:ConsumerAffairs. i am still so in love! I have worn multiple brands made of multiple materials, including funky colors during my rocker phase, and tried every contact lens solution available. Tip for consumers:Cancel before you get the trial box, in case you don't like them. Lens arrive on time, i can usually get a couple of days wear from them as well (i do take them out at night though and cleans in a solution) so i some in reserve if i need to use 2 pairs in day. Their flexible model allows me to decide how often I need lenses. Please know you can view your upcoming order dates and adjust your subscription schedule by logging onto you Hubble account. I have been using Hubble Contacts for OVER 2 Years!! And I LOVE them! I contacted Hubble who provided me with a tracking number that said it was delivered (it wasn't) and pretty much told me that my only recourse was to file a claim with the postal carrier. They also clearly describe their cancellation policy on their site. I love using them! Reply. Hubble Contacts have […] It's been very stress-free being a customer for the past two years. These contacts not only dried my eyes unlike any other but they would fall out sometimes because of how dry! The contacts are great, the are super soft unlike others which feel like you're wearing a piece of glass on your eyes, these feel super comfortable and I can wear them all day! I signed up for the $1 trial and it clearly stated that I would be billed $36 plus shipping after 16 days. Take this short. I think the first missed box was probably the responsibility of the USPS, but I am certain these idiots at hubble are charging me each month, knowing they are not shipping them. We hope to have you for many years to come :) If you ever need help with anything down the road please don't hesitate to send us an email to help@hubblecontacts.com with the subject line "Attn:ConsumerAffairs.". Quality Design. they're so comfortable!! But the moms on the block aren’t sure if they want their kids playing with him yet. They are so fast sometimes I feel like they send a new box of contacts 6 weeks before I finish my last order. If you're looking for good service, don't choose Hubble - they will absolutely not go out of their way to help you if something goes wrong with your order! The company sells FDA-approved contact lenses made with high quality ingredients that help maximize comfort and visibility. Prescriptions. After researching contact lens manufacturers for more than a year, Hubble partnered with St. Literally every day since, they have been amazing. The Truth Behind Hubble Contacts. Very comfortable all day. Its location on this page may change next time you visit. Run away from this company. Overall i am very happy with Hubble lens. Very easy to order. The lenses are comfortable and rarely do they move around at all. Unsubscribe easily. I have called and emailed and they verified my account has been closed since July, but they continue to charge me each month. We’ll start sending you the news you need delivered straight to you. After some research, they discovered that four different manufacturers control about 95% of the contact lens market and that the lack of competition has resulted in contact lenses being much higher than they should be. I tried one other company and had 3 orders from them and each order had at least one “dried up” contact in the box upon receipt & they did NOT offer to give me a replacement. Terrible experience and I wish I never signed up for them! First off the only way to interact with these people is email, which I normally prefer. I have 5 unopened boxes under my sink right now because I don't use a new pair often enough. I reached out via the phone and cancelled my account. It's a must if you wear contacts! Fighting a battle with the USPS should NEVER be a retailers' FIRST recommendation. Lesen Sie über deren Erfahrungen, und teilen Sie Ihre eigenen! The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! The material is Methafilcon A, they have UV-Protection and a moisture (content of … No apology, no offers to replace my order, not even a flicker of protest when I asked to cancel my service- just "sucks to be you, have fun battling with USPS". To sweeten the deal, Hubble offers your first 15 pairs for free, you just cover the $3 cost of shipping/handling. This was probably the worse client service I received. Finden Sie, dass der TrustScore von Hubble Contacts passt? Ood morning I am enjoying my contacts but have not received them yet that was paid for this month. Hubble Contacts has a consumer rating of 4.15 stars from 181 reviews indicating that most customers are generally satisfied with their purchases. How easy is it to get a hold of customer service at hubble contacts? Give me a break. The company has raised $70 million from investors, and is valued … We’re in this together! $1 Contacts; About; Need an Exam? Products used:The daily disposables contacts. I made the mistake of emailing and asking where it was. They offer no refunds. His skateboard is the envy of all the boys. Hubble Contacts are available in powers ranging from -12 to +8. Ok, fine with me. I believe that it's a fraud company. All Rights Reserved. Our #1 priority here at ContactsCart® is your happiness. Hubble Contacts ranks 9th among Contact … So I said something to the contact people. In its contact lenses, Hubble offers powers ranging from -0.50 to -12.00 and +0.5 to +6.00. Hubble Contacts is an online prescription contact lens provider that offers daily contacts at an affordable price. Useful. $1.00 HAPPINESS GUARANTEED. Learn More. Buyer beware. Copyright © 2021 Consumers Unified LLC. With 55% water content, UV protection, and a thin edge, they're designed for easy insertion, all-day comfort and crystal clear vision. A link has directed you to this review. Being told "5 to 10 days, up to 15 days" when it takes up to 2 months is not a solution, and it doesn't help to keep customer. You won't get another chance and you won't get a refund. @hellomissriot "it's been over a week now since i received my first box of Hubble contacts. I asked for a refund and they refused - I have not received any contacts from this company with the exception of the trial pair, and I am being charged monthly for contacts I have NEVER RECEIVED! Plus, the Hubble lens material actually does allow oxygen through, just not at the rate of the newer silicone gel lenses. Hubble's automated subscription removes the hassle of me having to purchase contact lenses and therefore saves me time. I always get my new shipment in plenty of time. All I had to do was get a Hubble contacts prescription from my doctor and then go online and put in my prescription and doctor information here. We apologise for the delay in shipping your order and we are working on a solution to prevent such delays from happening again. Charge for shipping and handling. But let’s break it down. Same base curve and diameter as well. Very few contacts are still made with Methafilcon A and most optometrists won’t recommend products made from the material. And on top of that, they refuse any refunds in the US, even completely unopened boxes and even if their contacts cause you physical harm. I get them every month, but I still don't get confirmation or tracking numbers. We really appreciate you taking the time to write in and give your opinion. Related: AREDS 2 Study & Info . i use them every day" #hubble @fun_fearless_beauty "Got my 2nd subscription from @hubblecontacts It's legit and you guys should check them out " #hubblecontacts #hubble #dailylenses #subscription I had these contacts being shipped for about 3 months until I accepted that they are horrible for your eyes. Actually, Hubble Contacts has been around for about three years. Let us know how we can help. Is hubble contacts a scam or a legit company? Hubble Contacts has a consumer rating of 4.17 stars from 180 reviews indicating that most customers are generally satisfied with their purchases. I also love that you are able to skip a month or two if you need to. I've always received my order in a timely fashion. Finding a Doctor. When most contacts were made of this material, I never saw anyone running around holding their face screaming “my eyes can’t breathe!”. But before you can purchase any contact lenses, you must get a valid prescription from a doctor. Thank you so much for your wonderful review! Compared to other contact lens websites which charge you per box instead of per month, it may seem like Hubble Contacts has great prices. I cancelled my subscription. Ok so I just got my free box of Hubble contacts in the mail and I am super excited to check these out. He wears nice clothes and sneakers. THE TRUTH BEHIND HUBBLE CONTACTS Hubble contacts are made with a material called Methafilcon A by Shine Optical Co. I love the quality. Hubble lenses feel exactly like what I have been accustomed to for my entire life. Took over 2 months and 3 agents to have the situation resolved. Never expected this problem. Hubble Contacts is the new kid in town. The Cost At first you won’t have to pay anything for the Hubble lenses because you are going to get a free two week trial but there is a $3. Hubble Contact Lenses. I checked the expiration date, and they were still “good”. Then if you do like them you can resubscribe. The hype really focuses around the cost of the Hubble Contacts and the fact that you can have fresh new and clean lenses to wear everyday. The contacts don't really fit and are uncomfortable. Be ready for the worst customer service you will have ever experienced, Gain trust and grow your business with customer reviews, To find more information about reviews and trust on Sitejabber.com please visit. Thank you. That means we stand by our service 100%, no matter what. Switch with me to Waldo. box of Hubble contacts for just $1. Very few contacts are still made with Methafilcon A and most optometrists won’t recommend products made from the material.